Shipping policy

Shipping Policy

Where we ship

Across India, from our own plant in Sangli, Maharashtra. Enter your pincode at checkout to confirm we deliver to you.

Dispatch and delivery time

Orders are dispatched within 1 working day (Monday–Saturday, excluding public holidays).
Delivery usually takes 2–7 working days after dispatch, depending on your pincode. Remote pincodes can take longer.
You will get a tracking link by SMS / email / WhatsApp when the order ships.

Charges

Free delivery on orders over ₹599.
Below ₹599, a flat delivery charge of ₹75 applies, shown at checkout.
Cash on Delivery is available on serviceable pincodes, with ₹45.

Storage in transit

CanDost is shelf-stable. It does not need refrigeration or a cold chain until the pouch is opened, so ordinary courier handling is fine.

Failed delivery, refused COD and wrong addresses

If a parcel cannot be delivered because the address was incorrect, nobody was available after repeated attempts, or a Cash on Delivery parcel was refused, it is returned to us. We will contact you to arrange re-delivery; a further delivery charge may apply. Repeatedly refused COD orders may mean future orders are prepaid only.